❓ FAQ

Frequently asked questions about OptiCareApp

Everything you need to know before getting started with OptiCareApp.

What is OptiCareApp?+

OptiCareApp is online management software for opticians. It brings together client profiles, prescriptions, lens orders, stock, suppliers, appointments and invoicing.

How much does OptiCareApp cost?+

You start with a 3-month free trial. After that, a single monthly subscription with no commitment gives access to every feature. Contact us to find out the price for your shop.

Do I need to install anything?+

No. OptiCareApp runs in the browser, on a computer, tablet or phone. All you need is an internet connection.

Is my clients' data protected?+

Yes. Connections are encrypted, access is protected by a personal password and each shop's data is kept strictly separate from other shops.

Can I work with my team?+

Yes. Invite your team members: each one gets their own access to the shop.

Which languages is OptiCareApp available in?+

The interface is available in French, English and Arabic. Each team member chooses their own language.

Can my clients track their order?+

Yes. Every order has a tracking page the client can check to see whether their glasses are ready.

How do I get started?+

Create your account in a few minutes, with no credit card. Your 3-month free trial starts as soon as your account is open.

Can't find your answer?

Write to us and our team will get back to you.